FAQ

What if I order the incorrect size?

Please refer to my size chart and if you're still unsure, contact me with questions. I am happy to help. If unsure, order a size up! Exchanges will be reviewed on a case-by-case basis.

Care instructions

Please wash garments inside out with cold water. Use low heat to dry. Be careful not to directly iron over any text.

 

What happens if USPS delays my item?

J+M requires 5-7 business days (M-F) to create your special item and then it ships via USPS mail. This is another 3-5 biz days.

Note that we are not responsible for delays that occur during shipping. Unfortunately, no refunds will be given for delayed shipping once the item ships from us. The buyer will be responsible for double-checking their address as I will not pay for shipping an item back to you if it is returned to me for insufficient address; buyer will be charged shipping plus a small convenience fee if an item is returned to me due to insufficient address. If an item appears to be delayed by USPS, the buyer is responsible for contacting USPS. Int'l buyers are responsible for customs fees.

How does your sizing run? How do I pick the best onesie size?

Generally speaking, the brand I use for onesies runs as follows:

  • NB - fits 0-3M
  • 6M - fits 3-6M
  • 12M - fits 6-12M
  • 18M - first 12-18M

Note that babies vary from size to size, so order up if you're unsure!

Wholesale availability

We have had our products in four stores across the nation and are eager to expand!  We were in Salam Shop in Canada, Peekaboo Kids in Bahrain, Siraj Store in Jersey, and Moughal Boutique in New York.  Contact us at jasmineandmarigold@gmail.com to inquire more.

Where does the item ship from?

Los Angeles, CA